Welcome to APAN MITHILA. These Terms & Conditions govern your use of our website and services. By accessing our website and placing an order, you agree to comply with and be bound by these terms.

1. Introduction

APAN MITHILA is an online platform operated by JHA ENTERPRISES, offering authentic Mithila traditional food products including Makhana, Thekua, Tikri, Pirikiya, Papad, Bari, Namkeen, and grocery items.

By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age or using the website under parental supervision.
  • The information provided by you is accurate and complete.
  • You are legally capable of entering into binding agreements.

3. Products & Services

We strive to provide accurate descriptions, images, and information about our products.

However:

  • Product images are for representation purposes only.
  • Packaging design may vary from time to time.
  • Product color, size, or appearance may differ slightly due to photography and display settings.
  • Product availability is subject to stock availability.

4. Pricing

All prices displayed on the website are in Indian Rupees (INR).

APAN MITHILA reserves the right to:

  • Change product prices without prior notice.
  • Modify offers and discounts at any time.
  • Correct pricing errors if discovered.

Applicable taxes and shipping charges may be added during checkout.

5. Orders & Acceptance

After placing an order:

  • You will receive an order confirmation.
  • Order confirmation does not guarantee acceptance.
  • APAN MITHILA reserves the right to cancel or refuse any order at its sole discretion.

Orders may be cancelled due to:

  • Product unavailability.
  • Payment issues.
  • Incorrect customer information.
  • Suspected fraudulent activity.

6. Payment Terms

We accept secure online payments through authorized payment gateways.

Customers agree to:

  • Provide valid payment information.
  • Pay all applicable charges.
  • Use payment methods legally owned or authorized by them.

APAN MITHILA does not store complete card or banking details.

7. Shipping & Delivery

Delivery timelines provided are estimates and may vary due to:

  • Location
  • Courier partner delays
  • Weather conditions
  • Public holidays
  • Unforeseen circumstances

APAN MITHILA shall not be liable for delays caused by third-party logistics providers.

8. Returns & Refunds

Returns, replacements, and refunds are governed by our Refund & Return Policy.

Customers are advised to review the Refund & Return Policy before placing an order.

9. User Responsibilities

While using our website, you agree not to:

  • Violate any applicable law.
  • Submit false information.
  • Attempt unauthorized access to our systems.
  • Interfere with website functionality.
  • Upload malicious software or harmful content.

Any violation may result in account suspension or legal action.

10. Intellectual Property

All website content including:

  • Logo
  • Images
  • Product descriptions
  • Graphics
  • Design elements
  • Text content

are the property of APAN MITHILA or its licensors and are protected under applicable intellectual property laws.

Unauthorized copying, reproduction, or distribution is prohibited.

11. Limitation of Liability

APAN MITHILA shall not be liable for:

  • Indirect or consequential damages.
  • Loss of profits or business.
  • Delivery delays caused by third parties.
  • Website interruptions or technical issues.

Our liability shall be limited to the amount paid for the relevant order.

12. Accuracy of Information

While we strive to keep all information accurate and updated, we do not guarantee that all website content is free from errors, omissions, or inaccuracies.

We reserve the right to update information at any time without prior notice.

13. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for:

  • Third-party content.
  • Privacy practices.
  • External website policies.

Users access third-party services at their own risk.

14. Changes to Terms

APAN MITHILA reserves the right to modify these Terms & Conditions at any time.

Changes become effective immediately upon publication on the website.

Continued use of the website constitutes acceptance of the revised terms.

15. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Faridabad, Haryana.

16. Contact Information

For any questions regarding these Terms & Conditions, please contact:

APAN MITHILA

Company: JHA ENTERPRISES

📧 Email: apanmithilaapp@gmail.com

📞 Phone: +91 8010630950

🌐 Website: www.apanmithilastore.com

📍 Address: 46/3 Deepawali Enclave, 3rd Sector 91, Faridabad, Haryana, 121013, India